Community Management

Championing Community Management at SXSW 2017

At the 2016 South by South West Interactive Festival’s Community Management meetup, professionals from across the world agreed that our discipline needs greater prominence at SXSW 2017. Sessions tagged as “community” in 2016 were often a heartwarming part of SXgood, … Read More

IF Incident map

Ambix Incidents: realtime reporting for your community

Working hand in hand with our most innovative client Intelligence Fusion, the Ambix team have developed a new feature for real-time reporting and trend analysis. The Incident feature is a lightweight, location driven tool, allowing users to instantly upload data which … Read More

Ambix Alchemy

Ambix: alchemy in your community

WHY AMBIX? An Ambix was a tool in the ancient art of alchemy, essential to successful distillation. In a noisy world of Chattering (Hip or otherwise), Yammering, Jiving, Huddling, and Jostling, we look beyond the simple mechanics of interaction. We focus on … Read More

Supporting hands

Support your volunteers, or face the consequences

A ruling this week by the UK’s Information Commissioners’ Office (ICO) has highlighted the importance to charities of supporting volunteers. The Alzheimers’ Society was taken to task for repeated failures in handling sensitive personal data, and could face prosecution. This … Read More

Ingsoc Logo from Nineteen Eighty Four by George Orwell

GCHQ – Always Listening To Their Customers

Internet Encryption Today On today’s world-wide web, it’s pretty commonplace to see that little padlock that means the connection to the website or service you’re using is encrypted. Adoption of this has been slow but steady over the years, and … Read More


Ubiquitous language: don’t speak geek!

What is Ubiquitous Language? Ubiquitous Language (UL) is something that can make or break your project. When developing a piece of software, the goal is invariably to solve some form of real-world problem. Chances are, that this will be a … Read More